Support & Contact

Tap the padlock icon in your address bar and make sure the microphone is allowed. On iPhone, use Safari. A VPN can sometimes block the speech service, try without it.

Your progress lives in your browser (not an account), so clearing browser data or switching devices starts fresh. If you haven't cleared anything, email us — we'll help you check.

Every subscription starts with a 72-hour free trial. Cancel within the trial and you are charged nothing. You can cancel anytime in your account, and you keep access until the end of your current paid period. Payments already taken are non-refundable. If you get stuck, email support@denglish.pro and we will help.

Yes. What you say while practicing is yours. We count how features are used, for example which tools are opened, with our own first-party counter so we can improve Denglish. No third-party trackers, no ads, and nothing is sold. Read our privacy page for the full picture.

Jake is your AI speaking practice coach — direct, competitive, always available. His coaching comes from our founder's real coaching career — 5,000+ real lessons coached, 15,000 hours, and 350+ students coached.